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App crashes or settings not saving
Windows automatically installs generic HID-compliant drivers whenever you plug in a mouse. If these generic drivers conflict with Jertech’s proprietary software, your customization profiles won't apply.
Press Windows Key + R , type %appdata% , and hit Enter. Look for any folder named "Jertech" or the specific name of your mouse model and delete it. jertech mouse software fixed
Before diving into complex software configurations, ensure a hardware fault isn't causing the software to fail. Software cannot detect a mouse that isn't communicating properly with the motherboard.
Jertech software often fails if it was installed without proper permissions or if an older version is stuck. How To Fix Wireless Mouse Not Working - Full Guide App crashes or settings not saving Windows automatically
If that doesn't work, you can force a driver reinstall:
Disconnect and reconnect the mouse; Windows will automatically reinstall the generic driver, which often resolves connectivity or tracking errors. : Look for any folder named "Jertech" or the
Right-click the Windows Start button and select .
Here's the crucial detail: . This means they work immediately when connected to your computer, without needing to install any extra software. For many users, this is a feature—not a problem. The mouse is detected by your Windows or macOS system automatically, and basic functions like left-click, right-click, and scrolling work right away.
Often, the issue isn't the software itself, but rather outdated or corrupted Windows drivers. Right-click the and select Device Manager . Expand Mice and other pointing devices .