This indicates a corrupted firmware state. Perform Method 1 again using a different USB drive and a freshly downloaded firmware file from the Evoko support site. Next Steps: Re-provisioning Your Evoko Liso
: On your server, ensure the Device Registration Timer is active (found under Global Settings) to allow the newly reset device to connect.
Plug the Ethernet cable back in to power up the device with the USB inserted. The device will detect the USB.
If the device resets but fails to re-pair, verify your network settings. Ensure that the corporate firewall is not blocking the ports used by Evoko Home (typically ports 3002 or 5002 ). The Screen Remains Blank After Hardware Reset evoko liso factory reset verified
are specifically noted as incompatible, which is a common point of failure for users attempting this reset. Verification
A factory reset is a powerful tool, but it is overkill for many situations. if:
Navigate to the System or Network settings submenu within the administrator panel. Trigger Reset: Tap on Reset Device or Factory Reset . This indicates a corrupted firmware state
Avoid utilizing standard Kingston brand USB drives , as their embedded internal controllers often exhibit hardware boot failures when interfacing with the Liso motherboard.
you are having? (e.g., forgotten PIN, network error) Is your device running Evoko Workplace or a local server?
While holding the button, plug the power source (PoE or DC) back into the device. Plug the Ethernet cable back in to power
: Insert the USB drive into the port on the back. Re-insert the power cable. Wait for Countdown
If you still have access to the Admin PIN, this is the cleanest way to wipe the device. Tap the "Admin" button on the Liso screen.
Now that you have the verified reset USB drive, you can perform the reset on the Liso device itself.
Insert the prepared USB flash drive into the USB port located on the back or side of the Evoko Liso unit.
Preparing the unit for a new room and different settings. ⚠️ Important Prerequisites Before starting, ensure you have the following: A USB Flash Drive: 2.0 or 3.0, formatted to FAT32 .