If you encounter persistent problems or have forgotten your admin password, performing a factory reset is a reliable solution.

October 26, 2023 Author: Firmware Engineering Division Target Audience: Technical Support, Systems Integrators, End-Users

If your dongle is soft-bricked, boot-looping, or doesn't have an update option in the Web UI, you may need a specialized flashing tool on a Windows PC. LDW931 dongles generally run on either Qualcomm or Marvell/ASR chipsets.

If your device is bricked, stuck in a boot loop, or you downloaded a firmware package containing executable files ( .exe ), you must flash it from a Windows PC.

file), use the "Browse" or "Upload" button to select it from your local storage. and wait for the process to complete. Do not power off the device

: Some updates allow the device to connect to a wider range of LTE bands ( ), making it more compatible with different carriers.

Download the tool and the raw LDW931 firmware folder.

Log in to 192.168.100.1 as described above.